All bookings are non-refundable and full payment must be made at the time of booking. If full
payment is not received, we reserve the right to cancel your reservation. We require immediate full
payment to confirm all bookings. This payment is non-refundable if you are unable to attend the
date and time confirmed. We reserve the right to cancel your booking with full refund in the unlikely
event that we are unable to complete your booking.
All bookings are non-transferable, except at the discretion of Axed. Only in extenuating
circumstances will bookings be considered for transfer and where at least a minimum of 48 hours
notice of request is given via email.
The time, date and location of your booking cannot be altered, however if you require an alteration,
please contact us and we will do our best to accommodate you. Once a booking has been
made, amendments can only be made with prior agreement from us.
A minimum of six players is required for each session, except at the discretion of Axed. Session times
that are not filled by the minimum number of players may be rescheduled. If this is the case, you will
be contacted to arrange an alternate date and/or time. Axed reserves the right to move your
booking time or day due to operational needs.
Promotional codes and discounts are not to be used in conjunction with any other offer.
We will take all reasonable effects to ensure that Axed operates effectively. We reserve the right, in
our absolute discretion, whether for safety reasons or otherwise, and with or without prior notice,
to cancel any session.
In the event of such cancellation, Axed will fully refund any visitor whose Event is cancelled, the cost
of his or her prepaid ticket, but otherwise shall have no liability whatsoever, including liability for
travel expenses or any other out of pocket expenses, in respect of the cancellation.
After a booking has been made you will be sent a booking confirmation with details of your booking
event including payment confirmation, dates of the event, number of participants, payment and all
other details relevant to the booking. It is your responsibility to check that the details on the
confirmation are correct and you must advise Axed of any inaccuracies within 24 hours of making
In the unlikely event that our venue terms and/or availability for your group changes after your
booking is confirmed, we will do our best to ensure that your event is rescheduled. If we are unable
to make an alternative arrangement to your booking you will be given a full refund for that part of
In any event, we shall not be liable for any delays or any failure to perform any of our obligations
under these conditions, caused by any factor beyond our reasonable control, including but not
limited to acts of terrorism, natural disasters, poor weather conditions and the declaration of war.
Upon confirmation of your booking you will receive a booking reference number. In making a
booking with us acceptance of our booking terms and conditions is understood and in the case of
group bookings, that the person making the booking is responsible for making all members of his or
her group aware of these conditions.