TERMS & CONDITIONS

Terms and Conditions Definitions
“We”, “our” and “us” – Axed Ltd (aka Axed)
“You”, “Customer”  – The individual who has made the booking on behalf of themselves or their
party
“Group” “Party” “Event” – All the customers within your group
“Venue”, “Site” – The location of Axed
“Booking Confirmation” – Details of your booking and associated terms with pricing and payment
information.
“Contract” – Booking Confirmation

It is assumed that you are the main point of contact for your group and that all correspondence will
take place between you and us. It is your responsibility to relay the necessary information to all
members of your party.

These conditions shall form the basis of the agreement for your booking and shall apply to the
exclusion of any other terms and conditions whether put forward by you, your group or a third party
or whether implied by law. No alteration to these conditions shall be effective unless expressly
agreed to in writing by a director of Axed Ltd.

Bookings and Cancelations
All bookings are non-refundable and full payment must be made at the time of booking. If full
payment is not received, we reserve the right to cancel your reservation. We require immediate full
payment to confirm all bookings. This payment is non-refundable if you are unable to attend the
date and time confirmed. We reserve the right to cancel your booking with full refund in the unlikely
event that we are unable to complete your booking.

All bookings are non-transferable, except at the discretion of Axed. Only in extenuating
circumstances will bookings be considered for transfer and where at least a minimum of 48 hours
notice of request is given via email.

The time, date and location of your booking cannot be altered, however if you require an alteration,
please contact us and we will do our best to accommodate you. Once a booking has been
made, amendments can only be made with prior agreement from us.

A minimum of six players is required for each session, except at the discretion of Axed. Session times
that are not filled by the minimum number of players may be rescheduled. If this is the case, you will
be contacted to arrange an alternate date and/or time. Axed reserves the right to move your
booking time or day due to operational needs.

Promotional codes and discounts are not to be used in conjunction with any other offer.

We will take all reasonable effects to ensure that Axed operates effectively. We reserve the right, in
our absolute discretion, whether for safety reasons or otherwise, and with or without prior notice,
to cancel any session.

In the event of such cancellation, Axed will fully refund any visitor whose Event is cancelled, the cost
of his or her prepaid ticket, but otherwise shall have no liability whatsoever, including liability for
travel expenses or any other out of pocket expenses, in respect of the cancellation.

After a booking has been made you will be sent a booking confirmation with details of your booking
event including payment confirmation, dates of the event, number of participants, payment and all
other details relevant to the booking. It is your responsibility to check that the details on the
confirmation are correct and you must advise Axed of any inaccuracies within 24 hours of making
the booking.

In the unlikely event that our venue terms and/or availability for your group changes after your
booking is confirmed, we will do our best to ensure that your event is rescheduled.  If we are unable
to make an alternative arrangement to your booking you will be given a full refund for that part of
your booking.

In any event, we shall not be liable for any delays or any failure to perform any of our obligations
under these conditions, caused by any factor beyond our reasonable control, including but not
limited to acts of terrorism, natural disasters, poor weather conditions and the declaration of war.

Upon confirmation of your booking you will receive a booking reference number. In making a
booking with us acceptance of our booking terms and conditions is understood and in the case of
group bookings, that the person making the booking is responsible for making all members of his or
her group aware of these conditions.

Restrictions
Please note that players must be aged 10 years or older. We reserve the right to refuse players who
do not meet these requirements, without refund. We reserve the right to refuse play on the day of
your event without refund if you or any of your party are deemed by our staff to be physically unfit
to play due to injury, illness, or any other condition we believe is unsafe. Please contact us in
advance if you have any concerns about the health or fitness of any member of your group.

Anyone under the age of 18 is required to be accompanied by a responsible adult at all times when
engaging in any Axed event.

We reserve the right to refuse play on the day of your event with no refund if you or any of your
party are believed to be under the influence of alcohol or drugs.

We reserve the right to stop and terminate your event with no refund if you or any of your party do
not follow instructions from any member of the Axed team.

Price Changes
All prices quoted by us are accurate at the time of booking.

We reserve the right to demand extra payment for any additional charges owing to a change in
booking once it has been confirmed to reflect extra costs incurred in transfers, group booking costs
and administration

Arrival at the Venue
All players should arrive at their booked the venue no less than 15 minutes prior to the playing time.

Please be aware if you miss your scheduled start time you will not be eligible for a later booking or
refund. If you are not at the venue upon check-in for your pre-booked time our team will try to
contact you.

Axed will prioritise all customers against their booking times and never allow late running customers
to have an impact on later start times.

Axed is not responsible for factors out of its control, for example; late running commuter services,
traffic or parking difficulties (this is not an exhaustive list).

Health & Safety
The safety of all our customers and teams is paramount to us. Your party must comply with all
instructions given relating to your event from a member of the Axed team. We will take sufficient
steps to ensure so far as is reasonably practicable, that your event will at all times be safe and
without risk to health. As a result, you will be asked to sign disclaimer forms prior to commencement
of your event.
Behaviour
When visiting Axed you are expected to behave in a respectful manner towards the Venue and other
people around you. Axed have the right to terminate, without notice, your game and ask you to
leave the premise if you behaviour is considered unacceptable by a member of staff. This includes
but is not limited to vandalism, violence, abusive behaviour, discrimination or any other act that is
deemed inappropriate. If such an incident occurs, you will not be entitled to any refunds.

We reserve the right to refuse play on the day of your event with no refund if you or any of your
party are believed to be under the influence of alcohol or drugs. Axed does not accept any liability
for any accidents that may be caused if you or any of your party are under the influence of alcohol or
drugs. We reserve the right to stop play and terminate your session with no refund if you or any of
your party do not follow instructions from any member of the Axed team. We accept no liability for
any damage caused by any member of your group and will seek to claim compensation as a result of
your actions.

Our Website & Brochures
The descriptions and illustrations on any of our literature including our website are given as
approximate representations only and given in good faith. In using our website, you agree to the
following:

We do not guarantee that our websites will operate error-free or that this website and its server are
free of computer viruses and other harmful material. If your use of the website or the material
results in the need for servicing or replacing equipment or data, we accept no responsibility for
those costs.

Our website may contain links to third party websites. These links are provided as a convenience to
you and not as an endorsement by us of the contents on such third party websites. We are not
responsible for the content of linked third party sites and do not make any representations
regarding the content or accuracy of materials on such third party websites. Accessing linked third
party websites is done at your own risk.

Data Protection
By giving us your personal details you consent for these to be used as necessary in processing your
booking and complying with legal requirements. We may also use your details to send you special
offers and company related marketing material. Should you not want to receive these, please tell
us.
Photography & Video
When making a booking with us, you agree that all images and videos taken of you and your group
are the exclusive property of Axed and may be used for promotional activities online and in print. If
you do not wish us to use these images and videos, please notify us before the day of your event.
General
These terms and conditions are in place to ensure the smooth running and enjoyment of your event.
They are governed by English Law and shall be subject to the exclusive jurisdiction of the English
Courts.

The following general conditions shall apply:

These conditions are personal to you and your group. You or your group shall not assign, transfer or
charge your rights and responsibilities under these conditions or any of them, without our prior
written consent.

The provisions of these conditions are severable and distinct from one another and, if at any time
any of the provisions is or becomes invalid, illegal or unenforceable, the validity, legality or
enforceability of the other provisions shall not in any way be affected or impaired. The headings in
these conditions are for convenience only and do not affect the interpretation of the agreement.

For the avoidance of doubt nothing in these conditions shall confer on any third party any benefit or
the right to enforce any provision of these conditions.

We reserve the right to make changes to these Terms & Conditions as necessary.